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Welcome to the Crucial Partner Program!

Let's get started! Here you will create your account. Feel free to contact us on live chat via help.crucial.com.au or call us on 1300 884 839.

A few details needed to get you started…

Username

Password

Password Again

Email Address

Company Name

Cheques Payable To

Website Address

ABN(business)/Tax File Number (individuals)

Personal Information

First Name

Last Name

Street Address

City

State

Phone Number

Post Code

Country

Required PayPal Payment Information

PayPal Account

Receiving A PayPal Payment From Us Is Required
You must have a PayPal account in order for us to pay you commissions.

Terms and Conditions

To be an authorised affiliate of Crucial, you agree to abide by the terms and conditions contained in this agreement.

We refer to "Crucial Cloud Hosting" or "Crucial Paradigm" as "Crucial" throughout these terms and conditions.

Please read this agreement carefully before registering and using the Crucial service as an affiliate. By signing up for the Crucial affiliate program, you indicate your acceptance of this agreement and its terms and conditions.

The term of this Agreement will begin upon our acceptance of your Affiliate application and will end when terminated by either party. Either party may terminate this agreement at any time, with or without cause, by giving the other party written notice of termination. You are only eligible to earn referral fees on sales occurring during the term.


1.1) Privacy: By joining the Partner Program you agree to receive marketing information and material from Crucial Paradigm Pty Ltd. If you wish to opt out you can do so by selecting the unsubscribe link located in emails from Crucial Paradigm. To protect your privacy at any time, an affiliate (being you) may opt-out of receiving any promotional messages from the company, i.e. newsletters and sales promotions. 

1.2) Mediation: Any problems or discrepancies over payable commissions will be dealt with within 5 days of the first email notification to Crucial. All such matters will be handled by the Crucial Affiliate Team. 

1.3) Tracking: Visitors are tracked using third party software. This software utilises a cookie system that is set at the maximum period allowable of 90 days. 

1.4) Reporting: Affiliates will be able to access sales through their affiliate administration control panel. Access details will be supplied upon acceptance of your application. Statistics are available subject to server performance in real time providing banner impressions, click-throughs, sales, commissions due and conversion rates. Historical data on a monthly basis of past performance is also available. 

1.5) International Affiliates: International affiliates are allowed to join the affiliate program, commissions in the affiliate program are only available paid in AUD. 

1.6) Deceptive practices: Crucial will suspend any affiliate with or without notice for any affiliate who uses the affiliate link to drive traffic to us using deceptive practices. This includes but is not limited to coupon websites offering coupons that do not exist. This also includes websites that use the word "coupon" in search terms to drive traffic to their affiliate site. Please note that we do audit our affiliates from time to time.

2) Commission Payments: Commissions are paid with no owning threshold. Payments will be made on the 15th of each month. If the 15th lands on a weekend, the affiliate will be paid on the next business day. It will be sent in the form of a PayPal payment to the person in the application form. You are held responsible for your own tax liabilities in relation to this payment. 

You must notify Crucial staff if you have earned a commission within 4 weeks or 30 days from when that commisson has been earned, or it will be void.

The payment level can vary from $15 to $150 per sale. Accounts owing under this figure will be carried forward to the next payment quarter period. Commissions are only paid on “Managed Google Apps”, "Web-Hosting", "Reseller-Hosting" and "Barebones", "Control-Panel" and "Managed" VPS services. The referral must be active for a minimum of 90 cooling off period to receive any commissions. Commissions against sales that are rejected upon card authorisation or otherwise refunded upon or fraudulent will be deducted from your following commission payment.  Please note that referral commissions will be VOID with the use of a coupon, unless instructed otherwise from Crucial staff.

If you are a current Crucial customer, you may have the affiliate payment credited to your account directly to pay for current or future services from us. To have affiliate payment credited to account alert the Crucial staff before payment.

3) Modification: We may modify any of the terms and conditions contained in this agreement, at any time and in our sole discretion, by posting a change notice all affiliates who have not opted out of receiving email notifications will also receive an email notification. 

Modifications may include, for example, changes in the scope of available referral fees, fee schedules, payment procedures and program rules. 

Any changes or modifications made will be in good faith. The agreement will not be altered to purposely avoid paying affiliates due commissions.

Any substantive changes, i.e., change of commissions will be made with at least 14 days notice by email and onsite update of agreement.

Notification of all changes will also be broadcast in an email message to all affiliates providing you have not opted out of receiving further communications from us. 

IF ANY MODIFICATION ARE UNACCEPTABLE TO YOU, YOUR ONLY RECOURSE IS TO TERMINATE THIS AGREEMENT. YOUR CONTINUED PARTICIPATION IN THE PROGRAM FOLLOWING OUR POSTING OF A CHANGE NOTICE OR NEW AGREEMENT ON OUR SITE WILL CONSTITUTE BINDING ACCEPTANCE OF THE CHANGE. 

4) Limitation of Liability: We will not be liable for indirect, special or consequential damages, or any loss of revenue, profits or data, arising in connection with this Agreement or the Crucial Affiliate Program, even if we have been advised of the possibility of such damages. Further, our aggregated liability arising with respect to this Agreement and the Crucial Affiliate Program will not exceed the total referral fees paid or payable to you under this Agreement.

5) Independent Investigation: YOU ACKNOWLEDGE THAT YOU HAVE READ THIS AGREEMENT AND AGREE TO ALL ITS TERMS AND CONDITIONS. YOU UNDERSTAND THAT WE MAY AT ANY TIME (DIRECTLY OR INDIRECTLY) SOLICIT CUSTOMER REFERRALS ON TERMS THAT MAY DIFFER FROM THOSE CONTAINED IN THIS AGREEMENT OR OPERATE WEB SITES THAT ARE SIMILAR TO OR COMPETE WITH YOUR WEB SITE. YOU HAVE INDEPENDENTLY EVALUATED THE DESIRABILITY OF PARTICIPATING IN THE AFFILIATE PROGRAM AND ARE NOT RELYING ON ANY REPRESENTATION, GUARANTEE OR STATEMENT OTHER THAN AS SET FORTH IN THIS AGREEMENT. 

6) Miscellaneous: This Agreement certifies that Crucial services and products meet the legal requirements of Australia.


This Agreement shall be deemed to be made in the State of NSW and shall in all respects be interpreted, construed, and governed by and in accordance with the laws of NSW, exclusive of the laws relating to conflict of laws. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this agreement will be binding on, inure to the benefit of and be enforceable against the parties and their respective successors and assigns. Our failure to enforce strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.

I have read, understand and agree to the above terms and conditions.

Referred by a Crucial staff member?

Where did you hear about the Partner Program?